Randall and Meryl Rice on the Affordable Care Act’s enrollment process and their role as navigators

Randall and Meryl Rice explain the internet connectivity and computer literacy hurdles of online enrollment in the Affordable Care Act (ACA) in rural West Tennessee and expand on their role as navigators in problem-solving the complexity of this process. Barbara Clinton also comments.

Recorded on June 2, 2018.

 

Full footage of their discussion about rural healthcare.

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