Nancy Raybin describes the growth and development of the St. Charles Clinic over time. She provides insight about what distinguished this one from others in East Tennessee, with emphasis on the value of applying business principles and establishing an economic model that together would facilitate long-term sustainability. She also comments on the effect different political structures, cultures, and relationships had on the contrast between clinic operations in Virginia and Tennessee. Follow this link for access to the full-length interview.
Recorded October 28th, 2021.